dfas customer service representative

DoD Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only. DEFENSE FINANCE AND ACCOUNTING SERVICE COLUMBUS Fax Coversheet:https://corpweb1.dfas.mil/civpaywf/coversheet Employment in this position requires a background investigation which may delay starting date. Division of Commissioned Corps Personnel and Readiness Commanding Officer (SES) DFAS takes pride in serving the men and women who defend America. Phone: 1-800-729-3277 (Select option #4) dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. A selecting official may make selections from the highest quality category (Best Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. Payroll - VA-FSC Internet - Veterans Affairs WebReviews from DFAS employees about working as a Customer Service Representative at DFAS. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". : Verifications Section (Estimated Earnings) You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). Check application status by logging into your USAJOBS account, clicking Application Status. Learn about DFAS culture, salaries, benefits, work-life balance, management, job Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. For questions about the Web Fax: 866-401-5849 WebThe Defense Finance and Accounting Service oversees payments to Department of Defense servicemembers, employees, vendors and contractors. Escape will cancel and close the window. The DFAS Customer Care Center responds to inbound phone calls from customers with inquiries and requests, courteously and professionally, while providing a customer experience that offers consistent and accurate information in a timely manner. DFAS-Indianapolis Center - JFVBB https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2022/general-schedule. Phone: Toll Free: 1-800-330-8720; Commercial: 216-204-5806; or DSN 580-5806. Your application will be evaluated and rated under the Category Rating and Selection Procedures. Immediately report all IA-related events, potential threats, and vulnerabilities involving AskDFAS to either the System ISSM, System Manager, or contact DFAS CSSP Defense Finance & Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Defense Finance and Accounting Service > DFAS Hotline Phone: Toll Free: 1-800-330-8720; Commercial: 216-204-5806; or DSN 580-5806. Coast Guard Pay and Personnel Center 8899 East 56th Street Failure to maintain eligibility to occupy a sensitive position may result in termination. *Utilizing coversheet expedites processing time*, Coast Guard WebFor information and answers regarding your specific situation, please contact DFAS Customer Service at 1-888-332-7411 or by clicking here. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from Federal service. WebCustomer Service Representative (CSR) Civilian Personnel Record Center (CIVPRC) Army Benefits Center (ABC-C) Defense Finance & Accounting Service (DFAS) DFAS-Indianapolis Center This area can support questions from Army Personnel only. If you are claiming eligibility based on 10-point derived veterans' preference (i.e. Any unsaved data will be lost if you allow the session to expire. Marine Corps Click the button below to continue your session. DFAS-Indianapolis Center - JFVBB Contact Us - Defense Finance Accounting Service (DFAS) Therefore, provide only the attendance and/or degrees from Militaryand Civilian Personnel Records WebReviews from DFAS employees about working as a Customer Service Representative at DFAS. The incumbent serves as a Customer Service Representative in a DFAS Customer Care Center. USAJOBS - Job Announcement Hosted by Defense Media Activity - WEB.mil. The Federal hiring process is set up to be fair and transparent. Estimated Earnings Requests for Military Deposits. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. Assists in providing "one face to the customer" and responding Rockville, MD 20852 Toll Free: 866-401-5849. *Utilizing coversheet expedites processing time*, Army Toll Free: 866-401-5849, Fax your waiver request for an overpayment of wages debt and the required documentation to: many vacancies in the following locations: Occasional travel - You may be expected to travel for this position. Phone: 785-339-2200 Phone: 1-800-729-3277 (Select option #4) Title: ESTIMATED EARNINGS - Army Or, you may write to or send a military records request form, Standard Form 180 (SF-180)(PDF 393KB - 11/17/2010),to: National Personnel Record Center First cut off is 06/09/2023. askDFAS - A DFAS Customer Service Tool Additionally, you will explain technical pay procedures, regulations, laws or rules to customers in lay terms to facilitate understanding of options and processes. Noncritical-Sensitive (NCS)/Moderate Risk. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. U.S. Citizens, Nationals or those who owe allegiance to the U.S. GS-04 Substitution of Education for Experience: Two years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the general experience required. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. Complete Assessment Questionnaire: Your resume must describe the quality of work in regards to responses to the occupational self-assessment questionnaire as they generate your numerical rating. Fax Coversheet:https://corpweb1.dfas.mil/civpaywf/coversheet Please ensure you click the Submit My Answers button to submit your application. For Civilian Pay questions, please contact your Agency Customer Service Representative (CSR). More detail is provided below based on the location where you are hired: Providing payment services for the U.S. Department of Defense, Hosted by Defense Media Activity - WEB.mil. To be creditable, education must have been obtained in an accredited college or university. Contact your immediate supervisor for more details. Customer Service/Call Center Careers. Provides responses to inquiries typically related to entitlements, payment of invoices, discrepancies in information, statuses, etc., and provides accurate response to inquiries. 1. Personnel Force InnovationFreedom of Information ActDFAS HotlineContact Us Accessibility / Section 508EEO / No Fear Act, An official website of the United States government, Providing payment services for the U.S. Department of Defense, Department of Defense Education Activity (DODEA), Civilian Relocation/Permanent Change of Station (PCS), https://corpweb1.dfas.mil/civpaywf/coversheet. The Security Designation will vary and dependent upon position and may require a secret clearance or higher. : Verifications Section (Estimated Earnings) a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference. USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website. WebReviews from DFAS Cleveland employees about working as a Customer Service Representative at DFAS Cleveland. An official website of the United States government. Defense Finance and Accounting Service > After making a tentative job offer, we will conduct a suitability/security background investigation. A one year probationary period may be required. Boyers, PA 16017-0045 Note: The DFAS Hotline phone is not staffed; however, it is Recently separated veterans may be able to find their records through the joint Department of Veterans Affairs and Department of Defense eBenefits Portal. Concepts, Policies, and Principles of Finance, If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you. Silver Spring, MD 20910-3282, Navy Males born after 12-31-59 must be registered or be exempt from Selective Service (see. 3. Personnel Force InnovationFreedom of Information ActDFAS HotlineContact Us Accessibility / Section 508EEO / No Fear Act, An official website of the United States government, Providing payment services for the U.S. Department of Defense, dfas.cleveland-oh.hi.mbx.investigation-hotline@mail.mil, Hosted by Defense Media Activity - WEB.mil, Theft and/or abuse of government property. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. DFAS Employee Reviews for Customer Service Representative Fax Coversheet:https://corpweb1.dfas.mil/civpaywf/coversheet Personnel Force InnovationFreedom of Information ActDFAS HotlineContact Us Accessibility / Section 508EEO / No Fear Act, An official website of the United States government. All other The Defense Finance For the full announcement and to apply, Customer issues relate to Travel Pay, myPay, and the Affordable Care Act. Resume: You are encouraged to choose only ONE method of submitting your resume. Beginning of a dialog window for your session has expired. Fax: 866-401-5849 St. Louis, Missouri 63138, Fax your voluntary garnishment request to: NOAA Commissioned Personnel Center Webhttps://dfas4dod.dfas.mil/centers/dfasco/customer/travel/index.htm or http://www.dfas.mil/travelpay/dodagencies/permanentdutytravelpdt.html You may also schools accredited by accrediting institutions recognized by the U.S. Department of Education. The contacts below cannot answer For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click, For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about. We offer rewarding careers in finance, accounting, information systems, contracting services, human resources, clerical work and many other areas. 8899 East 56th Street visit www.usajobs.gov/job/729503400. USCoast Guard Website Learn more about what it's like to work at Defense Finance and Accounting Service, what the agency does, and about the types of careers this agency offers. Click to review veterans authorities and required documents that verify eligibility for. 8899 East 56th Street In support of the Payroll Modernization initiative, the Payroll Support Division includes the Local Payroll Customer Support Service which serves as the Customer Customer issues relate to inquiries specific to Vendor Pay, Debt and Claims, Military Pay, and Civilian Pay systems login assistance. Topeka, KS 66683-3591 12100 For additional information on acceptable documents, click here Transcripts and Certifications. 3. askDFAS - A DFAS Customer Service Tool Therefore, provide only the attendance and/or degrees from We are seeking goal-oriented people who like a challenge and care about serving our country. askDFAS - A DFAS Customer Service Tool Failure to do so will result in the loss of veteran's preference, and may impact your placement on the certificate. 2. *Utilizing coversheet expedites processing time*, National Oceanic and Atmospheric Administration (NOAA) For assistance in preparing your resume, take a look at the DFAS Resume Tools. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Provides status on various actions; and inaccuracies and discrepancies in customer account information. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. 1 Archives Drive If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. 3. You may submit your resume by: attaching in your USAJOBS account. https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/, http://www2.ed.gov/admins/finaid/accred/index.html, https://apply.usastaffing.gov/ViewQuestionnaire/11982003, For more veterans' information please click here, VEOA, VRA and/or 30% or more disabled veterans hiring authorities, schools accredited by accrediting institutions recognized by the U.S. Department of Education, Equal Employment Opportunity (EEO) Policy. Fax: 866-401-5849 Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. 2. For Civilian Pay questions, please contact your Agency Customer Service Representative (CSR). Join DFAS and become a member of an exciting team of select individuals chosen to provide first class customer 3317(b) or 3318(b) are satisfied. Escape will cancel And close the window. Toll Free: 888-826-3127 Indianapolis, IN 46249-0865 GS-05 Substitution of Education for Experience: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience required. Indianapolis, IN 46249-0875 Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement. Follow the prompts to complete the assessment questionnaire and upload required documents. Fax Coversheet:https://corpweb1.dfas.mil/civpaywf/coversheet Click 'Apply Online' to create an account or log in to your existing USAJOBS account. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire.
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