hyosung cash dispenser error

Clean CS4B. Remove a jammed note in 4 Cassette.2. Check telephone line connection. Check if the telephone line is connected and the status of the telephone line. Bills are remained in CS31AB sensor after dispensing bills. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Test Modem. MB1000 check condition of the clutch alignment screw. Clean CS2, CS4A and CS4B. Check and reseat all belts. Remove note from the CDU delivery path. Realign notes in the cassette 3. Check RMS-related settings. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. 4005100. Low cash warning sensor on dispenser is open. ATM Management Resources | Hyosung America Complete the contact form below and well follow up right away. Change Main Motor Encoder Slit Sensor CS8, 1. Exchange Sensor after abnormal operating CS21A Sensor, 1. If error occurs when checking the CS31B(4 CST FM B/D CN3) disconnection operation, replace a sensor. Test Modem. $ 605.15 Select options. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. Check the Cutter module 2. Upgrade Cash Dispenser Firmware or Re-download3. Check the status of sensor and its connector. Detected the CS9 Dark in Reject(Retract) box during initializing. Rearrange notes in cassette 3. Check each sensor (refer to the above description), Detected the CS41A Dark during initializing or dispense reserved operation. Check second Dip Switch in Cash Dispenser B/D 3. Remove a jammed note in 1 Cassette.2. Remove note from the CDU delivery path.2. Loose belts can slip off rollers and block sensors. Check foreign objects at the position of the CS5 4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. Check the catcher inside cassette #1 guide, Detected the remaining notes on the return path during dispense reserved operation, 1. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. 1. Error for the double note detection during separation. 2. Check the replenished amount and replenish2. Initialize3. Unable to load a cassette. 3. 2. Exchange a sensor after abnormal operating the CS31AB sensor, CS41AB Dark detection on transport path before dispense operation, 1. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. 2000300: Reject bin full Initialize after Reset Power 2. MCR does not have keys that decipher the data. Clean CS13. Check if the CS21AB sensor cable is disconnected 3. 3. If the cash is of known good quality then try cleaning the cassette and dispenser. 2. Verify that version of Mini-Bank Software matches host processor. The ATM attempted to do a reversal and could not. 1. Check the notes in cassette #1, 1. Check bill jam or no note in cassette #22. Text refreshing timer), Parameter is not properly set (Advertisement text), Parameter is not properly set (Dispense limit), Parameter is not properly set (Denomination), Parameter is not properly set (Fast Cash), RMS Password is not inputted in RMS Enable, RMS Phone Number is not inputted in RMS Enable. Otherwise the dispenser may require service. Check dust existing in Main Motor Encoder Slit6. Remove any notes from path. Check modem cable. Remove note from the CDU delivery path. Do RESET at Operator Function. To show that write error is detected through write/verify procedure. Remove any jammed paper and then reload. There may be a note stuck in the upper part of the cash tray ramp. Invalid Transaction/Amount.Surcharge screen should have been displayed. CS14 Dark detection during deliver reserved operation. 4. Initialize after Power On/Off 4. 2.Check if the telephone line is connected and the status of the telephone line. 4. No response detected after 5 retries because of timeout between STX-BCC interval. Check if printer head lever is properly close, 1. 400C200 Envelope in wrong position for printing ( S2, S3 no detection ) ? 2. - INSUFFICIENT FUNDSCheck the fund of account. Reject gate failure while initializing or dispensing note. 5. Check modem in diagnostics or modem test. 1. Check power cable connected properly. 2. In line filter may help this. Failed to communicate with Receipt printer when connected to SP open, 1.Check if communication cable or com port is not connected, Dark light sensor error (CS4) during idle status of cash dispenser, Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser, Dark light sensor error (CS13) during idle status of cash dispenser, 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor. Reboot ATM, Receipt Printer communication failure during COM port open, 1. Check if CS62 sensor poll is abnormal 3. Replace the CDU Board. Reenter the password correctly. (26 pages) Cash Counter Nautilus Hyosung MONiMAX7800T Installation Manual. Check if the CS3 sensor bracket is bended. Bills are remained in CS1AB sensor after dispensing bills. Check the CDU firmware version and refer to not have from the upper unit specifications. Check if the CS4 sensor cable is disconnected3. Replace cash dispenser PCB2. Remove jammed notes 2. 1. Clear the note path or call your service personnel. Exchange a sensor after abnormal operating the CS4 sensor, 1. Cash cassette 1 removed prior to dispense. Remove jammed notes2. 1. 3. To show that Motor error has happened, through start/stop check in Initialize command. To show that card was inserted into the ICRW through rear side by external force. The operation failed for an unspecified or unknown reason. Remove a dust on the CS13 sensor. Check 4 Cassette specifications for CDU Version. Reinitialize2. 90001Error during card swipe Check the replenished amount and replenish 2. The NVRAM has been cleared, and the master password must be reset to default before the ATM can be reprogrammed. Check the abnormal communication cable.3. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Check cable and connection between the CE and dispenser. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Check the cable and connection between the CE and printer. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 4. Clean sensors on the return path (CS13), Mounting/demounting 2 Cassette during dispense operation. Recover printers mechanical Error 2. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB, CS4AB, CS13 Sensor 3. Initialize after Power On/Off. Realign notes in the cassette3. Check if the CS41B sensor cable is disconnected (4 CST FM B/D CN3). 2. Possibly dust or foreign object blocking sensor. (CS10A and CS10B Dark detection). No response detected after 3 retries of sending command. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. 1. Low Cash. Recover printers Error. Loose belts can slip off rollers and block sensors. Clean CS4A and CS4B, CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Set cassette again. means cassette number. 5. Check the status of Near End sensor and its connector. This ATM provides two advantages including a larger touch screen (19 inches) and 5 removal cassettes. EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION ? Hyosung: 4005500: Cash dispenser error: Hyosung: 40056 (DISPENSE) Solenoid Error during dispensing. If error occurs when checking CS15 disconnection and operation, replace a sensor. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Check modem and modem cable connection. Replace Reject Solenoid 1, 1. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. Contact to technician support team service provider. 2. Check if holders on the CS10A and CS10B sensors are bended. 3. Check Main Motor Encoder Slit3. Contact telephone company. Error Codes For Hyosung ATM. Replenish receipt paper 2. 3. blocked sensor in the cash dispenser (CS4B sensor). CS3A sensor detects note in delivery path before CDU dispenses. Check coin dispenser driver version 2.Reconfigure the maximum dispensable count, 1. Check external light source of the CS10 AB sensor. 3. ), Cash picking-up fail while cash in cassette #1 is enough, 1. Read data of Read Double Sensor Command, 1. Both sensors must be blocked for this error to occur. 1. 1. Initialize after executing the CDU Information Set(P) Command4. Check the Cash Dispenser received command2. 2. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.2. Check a checks status in the reject box 2. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. Mount the retract box or open the box cover 2. 2. Clean CS1A and CS13, 1. The error of separation time from CS15 to CS4, Something is detected on CS31A, CS31B sensor during initialization, Something is detected on CS31A, CS31B sensor in initialization. Hyosung TNS . 2. Clear notes from dispenser. Check 4 Cassette specifications for CDU Version. Check logic related to the sensor in the Cash Dispenser Unit board. 1. Reposition the microswitch if necessary. Check received command 2. Remove any notes from path, verify amount of dispensed notes. Check the CIU Module Print Head.4. Check Host Connection. Verify that the cash is of good quality. Otherwise try the reset button or have the printer serviced. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. 1. Check notes status in the reject box. Opened shutter during dispense operation. 2. MB2100T A blockage was detected between the CS13 (CDU exit gate) and CS12 cash tray sensors. Reconfigure denomination2. Bank ATM Machine,ATM Machine Spare Parts,Belt ATM Machine Parts Check if each sensor is mounted. 4. Check the tray deliver position operation. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Initialize after resetting the power 2. 2. Set cassette #1 correctly 2. Otherwise the dispenser may require service. Customer should contact his or her financial institution. Remove a jammed note between the tray and Cash Dispenser 2. 2. Stack, No envelop in entry sensor (wait time 3 sec) ? Cash cassette 1 removed prior to dispenser. Check the feed motor operation in the throat unit. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors. Download, Program Error(fail to write Flash memory) ? Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Check if the CIU communications serial cable is connected.3. Check for jammed notes or blocked sensors. Check the Cash Dispenser received command. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Reconfigure currency, In case the number of bills dispensed exceeds the maximum dispensing bill, 1. Check abrasion of the cassette box pick unit. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. Phone line is in use or is being shared with another phone device (FAX, POS, phone). Something is detected on CS2 sensor after dispense operation. 2. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. Remove any jammed paper from the printer. Check a dust in stacker 2. The remaining notes on the tray during delivery operation (some notes remaining on CS10AB), The remaining notes on the tray during delivery operation (some notes remaining on CS14), 1. Cash Dispenser EP Program Error during dispense operation (failed table search) 1. 3. Refer to E7. 1.?Check RMS-related settings. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. 5. Reconfigure the maximum dispensable count: 971A5: Invalid mix number: 1. Verify the quality of the cash. Clear the cash tray of any bills or foreign objects. Initialize 2. Check bill jam or no note in cassette #12. 1. Insufficient resources to complete the operation, 1. Remove notes in the reject box and remount the reject box 3. Low cash warning sensor on dispenser is open. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Hyosung Error Code Sumary - Green Genen ATM Clear the cash tray of any bills or foreign objects. Reconfigure cash dispenser at supervisor mode. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On)5. 1. Check notes status in 4 Cassette 2. 1. Usually caused by loss of battery power to the CDU mainboard. Verify that CS8 or encoder wheel sensor is in place and wire connection is good. 2. Appendix Error Code . Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, 1. ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Remove a dust or foreign objects on the CS13 sensor4. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check the thermal printer head and change if necessary. Hyosung Plastic Reject Bin Door Plastic Reject Bin Door Compatiblity: Nautilus Hyosung 1,000 Note Cash Dispenser (New Style 1k) 1800SE, 2700CE, Halo, Halo II, Force. Paper of a lesser thickness is more prone to jamming. Remove note from the CDU delivery path. Check foreign objects in the main motor encoder slit 5. Check the front of the CDU and the cash tray for blockage. Verify CDU functionality with diagnostics. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5 . Remove note from the CDU delivery path. 4. If error is persistent, modem may be defective. Check if the RMS host is alive. Check notes in Reject Box 2. Check the thermal printer head and change if necessary. It provides end-to-end solutions best fit to each cash point - teller line, back office and self-service channels. 1. Check the feed motor operation in the throat unit . 1. Remove note from the CDU delivery path.2. 1. Something is detected in C31AB sensor before dispensing bills. Although webRMS successfully retrieved the journal information, it could not find the ATMs local time. Check if the CS10AB and CS14 sensor cable is disconnected. 2. Remove the dust on the CS21A and CS21B Sensors5. Check the status of Black mark sensor 2. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Remove the remaining notes and foreign objects at the position of the CS4 sensor 2. Check the printer head and change if necessary. ), When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor. Check notes dispensed and rejected 2. Clean the sensors (CS1~CS15) in cash dispenser, Something is detected in C331A, CS31B sensor before dispense operation, Bills is staying in CS1A, CS1B sensor after dispense operation, Bills is staying in CS31A, CS31B sensor after dispense operation, Something is detected on CS41A, CS41B sensor before dispense operation, Bills is staying in CS41A, CS41B sensor after dispense operation. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. Check the cassette catcher 2. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Replace 3 cassette box when multiple errors occur. Check the notes in cassette #3, In case partial bills only are dispensed from the requested bills. Initialize after removing notes or dust over Gate. MB2100T A blockage was detected between the CS12 (upper cash tray sensor) and CS14 (lower cash tray sensor). Reboot ATM2. Mount 1 cassette box after realigning notes in 1 cassette box.3. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. Communication error Command Length doesnt match. Remove foreign objects on 2 Cassette Clutch Encoder Slit.4. Initialize 2. Try clearing the cash tray of notes or foreign objects. ), 1. 1. 1. Check if CS62 sensor poll is abnormal3. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Clean CS2 and CS4A, CS3 and CS4A Dark detection during initializing or dispense reserved operation, CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation, The same as #40011, #40012 and #40014 error handling, CS4B sensor detects note in delivery path before/after CDU dispenses. Check the number of dispensed notes and note quality. Check dispenser for jammed bills and restart the machine. If roll is ok, then try the reset button on the printer. CS31A, CS31B detected after dispenser motor on and before dispensing, Dispensing timeout error from CS15 to CS4, CS31A, CS31B detected during initialization. 1. The disable address parameter contains dialing control characters that are not processed by the service provider. 4.Check the modem controller and logic. 1. FS omitted (after total cash dispense amountFS omittedin day (after total non cash dispense Verify that version of Mini-Bank Software matches host processor. Remove notes or dust on CS15A Sensor2. Otherwise service to cassette or dispenser may be required. Clean CS1A and CS13, 1. Check if cable is cut or the connector is wrongly inserted. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Remove cables (even though they are of concern only if it is repeated. 1. Look in error summary for D1800, D2000. Check dust in existence CS5 Sensor Guide 5. Share. If error occurs when checking CS 10 disconnection operation, replace a sensor. Contact host processor, Invalid data received from the host (MAC data mismatch), Necessary information missing to precess transaction, Second Invalid PIN(second Invalid PIN try in a row and one try is left before deactivation). PDF Hyosung ATM Error Codes Realign notes in the cassette 3. 1. Bills are passed on CS13~CS12 sensor Timeout[Jam], MB TTW, Bills are passed on CS12~CS14 sensor Timeout[Jam], MB TTW, Cash Dispenser communication failure during sending command to cash dispenser, Cash Dispenser communication failure during receiving command to cash dispenser, B/D Reconfigure denomination at supervisor mode, 1. Re-program the ATM. Remove note from the CDU delivery path.2. Check Cash Dispenser EP ROM Version or is required during a test specification 1. Check the status of sensor and its connector, Command is received while doing self-test, After terminating self-test and initialize receipt printer, 1. Hardware ATM - Exatec Group 1. 2000200: Note shortage: Replenish the cassette. Remove the remaining notes at a sensor in front of the CST 2. of dispensed notes that software counts is not matched to it cash dispenser responded, Receipt printer communication error during SP opening, 1.Check if communication cable is properly connected or right status by test machine, Failed to deliver data to control electronics, Failed to receive data from control electronics, 1. 4. Clean dispenser. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor, Feeding time out due to jam (CS10AB) around throat assembly during delivery operation. Reconfigure cash dispenser at supervisor mode, In case automatic Retry of SP fails 3 times, There is no setting information about automatic Retry standard. Remove cables (even though they are attached) and reconnect. CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Something is detected on CS2 sensor after dispense operation, Disable to detect notes in CS15 sensor during delivery operation. Check phone number 2. Reconfigure denomination at supervisor mode. Check cassette sensor. Check telephone line connection. 1. Check external light source of the CS 15 sensor. $ 363.85 Select options. Hyosung ATM Dispenser Repairs. 1. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Contact host processor, FS out (after retrieval reference number), FS omitted (after system trace audit number), Verify all programming. If error occurs when checking CS11B cable operation, replace a sensor. It was detected that the feed lever was open while the receipt printer was operating. Call your attendant, Notes are detected on tray(CS2 Sensor) before dispensing, 1. Hyosung 1K/2K CDU and Cassette Repair. 1. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Check modem cable 3. Check if printer head lever is properly close. 1. Close Printer head, Printer head in wrong position ? 1. 3. Check the status of sensor and its connector. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). 3. Phone line connected to ATM will not support data communication. 4. Verify host phone number See D170x. Check Memory device type. ATMPartMart Extra Durable Blue Belt Series Feed Belt, 2K Cassette Rear Load Type CDU, Large Belt (14Wx917x0.8) NH-2XXX NH-2200. 2. 2. check battery back-up SRAM. Check modem and modem cable connection 2. Check the Cash Dispenser received command2. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Hyosung ATM Dispenser Repairs - BTS Repairs - btsatm.net Contact to technician support team. In case partial bills dispensed by dispensing demand when Partial Dispense option is on._ X means cassette number. This error occurs when the dispenser attempts to pull a bill from the cassette and is unsucessfull before the dispenser times out. Replenish the paper roll. Re-initialize machine, verify connections to mainboard. 1.Remove a jammed note in 3 Cassette 2.Replace 3 cassette box when multiple errors occur. Rearrange notes in cassette 3. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. 1. Error Code 4003900 - National ATM Systems Check the CDU information setting (4 Cassettes). Cash dispenser configuration error: 1. Check the transaction from the host and try again. Call your attendant. Download, Erase Error(Flash Memory Erase) ?Download, Flash Memory Sector size error ? Check the condition of the white plastic cassette retaining clips in the dispenser. Exchange a sensor after abnormal operating the CS17 sensor . We have our factory,We do the refurbishment by ourselves and We can build the molds and fixtures. 1. Check connection and for pollution in sensor. No response from Host/Dialing time out to Host. Check the CDU received command Received a command that the CDU does 40000 2. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. Most ATM troubleshooting issues and error codes can be performed by the ATM owner following some simple directions using error codes, balancing instructions or using the proper ATM owner manuals to detect simple issues like paper jams, cash jams, or as simple as running out of receipt paper. Read the CDU version to check CDU CST note index2. Reject transaction happens again during bundle reject mode. Reinitialize CDU. Install after rearranging notes in cassette, _ Remove jammed notes on CDU return path _ Remove dust in CS1~CS4 sensor _ Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor. Check cassette sensor. 1. ), Cash picking-up fail while cash in cassette #4 is enough, Cash picking-up fail while cash in cassette #3 is enough, When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor. Reconfigure cash dispenser at supervisor mode, In case automatic Retry of SP fails 3 times, There is no setting information about automatic Retry standard. Exchange a sensor after abnormal operating the CS9 sensor. Hyosung: 4005600: Bill jam at reject gate in dispenser. 12-19-2022, 01:27 PM. You may also want to try the reset button on the printer to clear this error. Check telephone line connection. Check for any notes in the delivery path and remove. In case T=1 cards, after ATR receiving, IFS exchange is failed. Time out between S1 and S2 (jam or long envelop) ? Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Check CS15A Sensor Cable3. 2. 1. ), When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor. When a note doesnt arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam). Change CS5_1 Sensor, Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing, 1. 2. Check if the 4 Cassette remaining note sensor (CS46) is normal. Check the notes in cassette #2, 1. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Check CS3 Sensor BKRT3. Remove note from the CDU delivery path.2. Do not use spaces or dashes in the phone number string. Something is detected on CS41AB sensor during dispensing bills. Open the vault and slide the dispenser back to access the exit gate area. Remove dust in CS15AB, CS31AB, CS41AB, CS1AB Sensor 4. Initialize after removing the return path2. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. Check the condition of the white plastic cassette retaining clips in the dispenser. Code Description Resolution 0 Normal Status Normal Status Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No.
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