pebble tec customer service

browse products PebbleTec Tahoe Blue Keith Zars Loop "We used to spend the summers and winters at Lake Tahoe, and the water color in our PebbleTec pool today truly reminds us of it." Pebble Tech Reviews, Complaints, Customer Service - Revdex.com That means we're always standing by to answer any questions you may have. Sincerely,[redacted], Complaint: [redacted]I am rejecting this response because: At PebbleTec, we do all we can to help your business thrive! Manning Pool Service is proud to announce a partnership with PebbleTec to provide pool resurfacing to the residents of Greater Houston! Our Address: Pebble Technology International Dig through our best stories from the magazine, all sorted by category for easy surfing. PebbleTec + PebbleSheen Technology. We install Pebble Tec, Pebble Sheen, Ultra Poz, white plaster with professional pool repairs, new pool equipment and service to Scottsdale, Chandler, Phoenix, etc Partner Portal - Maintaining proper water chemistry. Registered Customers Email Address: Password: Forgot your password? Your PebbleTec Customer Service team is with you every step of the way-before, during and after your pool project. Oldcastle APG, a CRH Company, has acquired Pebble Technology International, a producer of branded outdoor living products and aggregate swimming pool finishes. The company has a reputation for excellent product quality and high-touch customer service, and it is a top choice for customers seeking a unique, personalized pool experience designed to enhance outdoor living spaces. ), Pebble e-mailed me saying that they would send me a watch in exchange. Thanks for your inquiry. Everyday Low Prices. Jamie B. said "We can't speak for the negative reviews because I find them very hard to believe. Email Address: Password: Forgot your password? Find manufacturers and suppliers in the most extensive searchable database in the industry. Portal for PebbleTec Applicators and Builders, PebbleTec brochures and sell sheets (pdf and printed), Product samples, showroom displays and posters, Submittal Packet or Cut Sheet (Product specs and test data, etc. With a history dating back four decades, PebbleTec has established itself as the category-defining brand in . Register Now Creating an account with samples.pebbletec.com is optional and give you the following benefits: Express Checkout Access Your Order History/Order Status Easy One Click Re-Ordering Register Thank you for your response. With a PebbleTec pool finish you receive a dependable, low-maintenance aggregate interior finish. Known for The Worlds Most Trusted Pool Finishes, PebbleTec is the top choice for those seeking a unique, personalized pool experience designed to enhance outdoor living spaces. read more. We interviewed and received quotes from 4 different pool contractors in Phoenix and by far this company was the easiest to work with, with the least". Reviews ( 23) Complaint: [redacted] I am rejecting this response because: Just to recap: After the watch was not working right, I asked them to refund the money, and take the watch backInstead, they put me through a series of ridiculous, repetitive hoops, designed, I'm convinced, to make people give up their claims After the . To learn more about our selection criteriaand proprietary onboarding process, please reach out to your Regional Sales Manager. You are installing the very best backed by a company renowned for its reputation and customer satisfaction. We are thrilled to announce that Oldcastle APG has acquired PebbleTec, an industry leader in branded outdoor living products with a focus on aggregate swimming pool finishes. PebbleTec Executive Team & Key Decision Makers Show Me More Executives Recently Updated Team Members Show Me More Team Members Founded in 2001 by Jeff Manning, Jeff has provided extensive pool service and repair expertise for the Greater Houston Area. Color Options: Black Canyon, Black Marble, Black Pearl, Midnight Blue, Emerald Bay, Tropical Breeze, Tahoe Blue, Caribbean Blue, Moonlight Grey, Blue Lagoon, Jade, Crme De Menthe, Sandy Beach, White Pearl, Soft White, Sky Blue, Additional Options: Luminous Glass Beads or Shimmering Finish. The agent in question will be coached and will reach Refills For Display Systems: samples.pebbletec.com Oldcastle APG Acquires PebbleTec - Oldcastle APG a CRH Company This stain-resistant surface has a natural, non-slip texture that continues to set the industry standard of excellence. informed by the business that the problem could not be replicated instead of making me explain the issue to different people (there were no notes made on the case so the second person that I spoke to did not even know what was previously suggested)I would like to know if the business considers it that a customer has to lose so much time with trying to explain the same issue and in the end to not even receive a response, out of respect and appreciation for me for trying to bring business, with the findingsThe timing was especially bad as the watch was supposed to be a Christmas presentI really think that other people could think twice before purchasing from a business that does not care about its customers.Sincerely,*** ***, Although we haven't confirmed this report, we take all inquiries of this nature very seriouslyWe've passed this request along to the contact who originally reached out for follow up, Complaint: ***I am rejecting this response because: Talk directly to a PebbleTec Customer Service expert or Regional Sales Manager. Rewards Account. As expedited shipping is an add-on, and no postage was required for the replacement unit, the shipping fee is non-refundable. Turning it on and off does not solve the problem. Headquartered in Scottsdale, Ariz., Pebble Tec operates from five locations across the U.S. and boasts an established history spanning four decades. I am still extremely unsatisfied with this company. Sincerely,[redacted], Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Search. The watch face simply goes blank. That is what has happened. 2023 AB Media Inc. All rights reserved. Shop various sizes and colors of pebble tec repair and patch kits at Wild West. We are currently offering no-cost estimates for pool resurfacing featuring PebbleTec and PebbleSheen technology. Keep your pool pebble tec the best it can be patch and repair kit products. Sharing is caring! Manning Pool Service is proud to announce a partnership with PebbleTec to provide pool resurfacing to the residents of Greater Houston! We provide the customers with an opportunity to browse and post the complaints and reviews I wrote back, saying that while I appreciated the gesture, I had no faith in their product, and still desired a refund. about businesses and we make it easier for their voice to be heard by the companies. After engaging in standard troubleshooting, we determined a replacement was appropriate. Complaint: [redacted] I am rejecting this response because: Just to recap: After the watch was not working right, I asked them to refund the money, and take the watch backInstead, they put me through a series of ridiculous, repetitive hoops, designed, I'm convinced, to make people give up their claims After the Revdex.com contacted them on my behalf (Thank you, [redacted] ! (All requests must be approved by your RSM.). Complaint: [redacted]I am rejecting this response because:The watch was turned on. samples.pebbletec.com: Customer Log In - Pebble Technology International ), Pebble e-mailed me saying that they would send me a watch in exchangeI wrote back, saying that while I appreciated the gesture, I had no faith in their product, and still desired a refundNow today, I find that they have already shipped the replacement watchI got an e-mail that said that I'm outside the time frame for refunds -(Well, yeah, the worst of the watch-not-charging problems didn't show up for several months after purchase, although it showed some of the trouble right away -- and they knew this; I had told them that!) PebbleTec Company Profile | Management and Employees List - Datanyze Either replace the watch or I will pursue further action. NoNot yet, but Im interested in learning more. Below is a collection of the questions we hear most often, with responses provided by own PebbleTec Quality Assurance and R&D experts. Belgard Becomes New Exclusive Hardscapes Sponsor of Philadelphia Flower Show. A band was mailed to the customer on January 6th, 2016 under tracking number[redacted]. POOL RENOVATION SPRING & SUMMER SPECIAL: 5% OFF PLASTER OR TOTAL COST OF TILE/TURF REMODEL USE PROMOCODE: RENO5. Pebble . Swimming Pool Service & Repair provides pool resurfacing in Phoenix, AZ. We are standing by to provide the highest quality pool finish on the market today. At Oldcastle APG, we are proud to offer our customers a comprehensive set of outdoor living product offerings to serve the needs of our customers. Oldcastle APG Acquires Pool Finish Manufacturer Pebble Tec Pool Troopers Acquires My Clean Pool in Orlando, Fla. With a history dating back four decades, PebbleTec has established itself as the category-defining brand in aggregate pool finishes with a reputation for excellent product quality and high-touch customer service. That now includes the leading product in aggregate swimming pool finishes and we look forward to the future growth and development of Pebble Tec within our portfolio of outdoor living brands., Pebble Tec President Darrell Eckstein continues, We are thrilled at the combination of Oldcastle APG and Pebble Tec. 8435 N 90th St. Suite 6-7 Scottsdale, Arizona 85258; 480-948-5058; Email Us Sincerely,*** ***, Thank you for the response Manning Pool Service: Houstons Premier Pool Maintenance, Cleaning, and Repair, Contact Manning Pool Service for Pool Maintenance, Cleaning, and Repair in Houston. Customer Service 24/7 . Sincerely, [redacted]. Contact. We are currently offering no-cost estimates for pool resurfacing featuring PebbleTec and PebbleSheen technology. Use the form below to email us your questions about products, online orders, store experiences and more. Complaint: [redacted]I apologize but I do not understand the latest reply You are talking about the impossibility to guarantee a fast response (which is completely understandable to a certain extent) but my complaint is on the fact that I got no response - anyone (private person or business) would consider this a perfect example of bad customer service and I would even consider it as a lack of respect for the customer. PHOENIX PEBBLE POOL - Phoenix, Arizona - Pool & Hot Tub Service - Yelp We are thrilled to announce that Oldcastle APG has acquired PebbleTec, an industry leader in branded outdoor living products with a focus on aggregate swimming pool finishes. JOIN OUR NEW REWARDS PROGRAM Questions? We are with you from start to finish! expert support Our PebbleTec Builders, Authorized Installers and dedicated support team bring the expertise to ensure your pool installation is done right. As far as I'm concerned, a service I paid for was not fulfilledAdditionally the time to respond was unacceptably long, especially since the reason (stock unavailable), was contradicted by the same product being available to retailers at the timeIt is clear that since the company had my money already, Pebble no longer cared about solving my issues in a timely mannerUnfortunate, for a company that exists thanks to crowd funding Samples: samples.pebbletec.com - Pebble Technology International Pebble Tec Pool Repair Kits & Patch Products | Wild West samples.pebbletec.com: Create An Account - Pebble Technology International 8435 N 90th St. Suite 6-7 Scottsdale, Arizona 85258; 480-948-5058; Email Us After the Revdex.com contacted them on my behalf (Thank you, [redacted]! Call: (888) 534 - 6999. Make direct purchases of Fire & Water elements and Lightstreams Glass Tile:orders.pebbletec.com (Passcode required), Request sales materials by visitingsamples.pebbletec.comor asking your Regional Sales Manager. 3.7 miles away from Phoenix Pebble Pool. Sorry for any confusion. I am excited to welcome Pebble Tec, along with its loyal customer base of applicators and builders, to the Oldcastle APG family, says Tim Ortman, president, Oldcastle APG. all customers as a standard process, Thanks for your response Contact Sierra at SMcqueen-Fuller@pebbletec.com. Contact. Oldcastle APG represents a committed, long-term owner who will support our growth and invest in our people to enable heightened levels of success.. That starts with giving you easy access to all our marketing and technical tools resources in one digital "Portal" library designed just for you. We are with you from start to finish! Toggle menu. We look forward to the future growth and development of PebbleTec within our portfolio of outdoor living brands., We are thrilled at the combination of Oldcastle APG and PebbleTec. We appreciate your patience in following our warranty guidelines, and apologize for the hiccup in processing. Deepens Portfolio of Outdoor Living Products and Brands. Nov 9, 2021. As with all PebbleTec brand pool finishes, only skilled installers licensed by Pebble Technology, Inc., can apply a PebbleTec brand pool finish. Expert pool plastering since 1957. samples.pebbletec.com: Contact Us - Pebble Technology International Customer Support & FAQs - Pebble Technology International Available in 18 attractive colors, PebbleTec pool interior is the perfect choice for individuals desiring a more natural look for their pools, spas or water features. 8435 N 90th St. Suite 6-7 Scottsdale, Arizona 85258; 480-948-5058; Email Us At last, I contacted the Revdex.comThat got some life out of Pebble, anyway: they responded, and sent me a replacement watch, which I did not requestI informed them, again, that I do not want their Pebble watch, but a refund, and now, they have shifted the responsibility to Amazon; and say I must contact them if a refund is what I want.This is not a responsible way to do businessTheir capricious return policy sounds as if they make it up as they go alongPebble should have made it right promptly, and should not now be shifting it to AmazonAmazon's return period has now closed, a fact that I'm sure Pebble must be aware ofAs a matter of fact, because the watch stopped charging gradually, after I received it for Christmas, the return period was closed before I started the return process, in AprilThe manufacturers of the faulty watch were the top of the chain, and my only recourse, for getting satisfaction for this bad productThe has really ceased to be the issue; I want Pebble to take responsibility, send me the refund, and stop shoving me around.I will gladly send back this replacement watch they've sent me, - I'm not asking for a "double refund." All rights reserved. Pool Troopers Acquires Professional Pool Solutions, Expands Tampa Pool Service Market, Generational Equity Advises Naples Pool Service in its Sale to Pool Centurion Group, BioLab Adds Chris Arp to BioGuard Sales Team, Pool Troopers Partners With Kevin's Pool Service, Pool Troopers Partners With Burke Pool Service, Nordic Hot Tubs is Added to Monomoys Leading Pool and Spa Platform. SPS PoolCare Continues Growth in Southwest Florida, Acquires Healthy Pools, HPC Fire Inspired, an Outdoor Living Manufacturer, Acquires Tru-Fab, a Fabrication Company, Poolwerx Opens New Location in Lubbock, Texas, Clear Comfort Announces Acquisition of Silver Bullet Water Treatment, Corrosive Pool Chemistry Culprits and Solutions, Pool Corporation Acquires Recreation Supply Company, SPS PoolCare Acquires the Maintenance and Repair Division of Hobert Pools & Spas. Oldcastle APGs acquisition of Pebble Tec significantly enhances its proposition in the thriving pool category, complementing existing products which include Belgard pavers and pool coping, Techniseal polymeric sand and sealers and MoistureShield decking. PDF Recommended Start-up & Maintenance Procedures for All PebbletecBrand Revdex's aim is to improve the connection between consumers and businesses. We'll be happy to proceed further if you're able to upload a video demonstrating the condition of the watch We ask this of all customers in an effort to accurately administer warranty replacements Please respond with the video via the same email, or on the same thread, and we'll be happy to continue consideration of the warranty claim, Complaint: ***I am rejecting this response because:they refuse to take responsibility for their flawed productI will not make a video because I have satisfactory showed and explained how the watch is defectiveI will go to social media and tell people not to buy Pebble's defective products.Sincerely,*** ***. Contact. out to you soon regarding a replacement unit. Oldcastle APG represents a committed, long-term owner who will support our growth and invest in our people to enable heightened levels of success.. Dolphin Pools. The acquisition expands HASAs product portfolio and geographic reach for recreational water treatment customers across the United States. POOL RENOVATION SPRING & SUMMER SPECIAL: 5% OFF PLASTER OR TOTAL COST OF TILE/TURF REMODEL USE PROMOCODE: Founded in 2001 by Jeff Manning, Jeff has provided extensive pool service and repair expertise for the Greater Houston Area. Best in pool remodeling, pool and spa renovation. At Oldcastle APG, we are proud to offer a comprehensive set of outdoor living product offerings to service the needs of our customers. Oldcastle APG, a CRH Company, has acquired Pebble Technology International, a producer of branded outdoor living products and aggregate swimming pool finishes. *Tip: Consider setting up ONE passcode for all the resource sites above! 15540 N 77th St, Scottsdale, Arizona, 85260, United States (480) 948-5058 CEO Darrell Eckstein Revenue $21.6 M Employees 30 Founded 1987 Funding History PebbleTec raised a total of $15 M in funding over 1 rounds. Shipment is confirmed to have arrived at destination. A replacement was issued on 10/26, and will be sent the the customer on 10/27. 2022 Manning Pool Service. The site/location of the purchase would need to be the one to provide a refundWe apologize that a replacement was not what you had hoped for, The case in question was responded to two days after it was sent in (on 6/21/**), and the customer returned the order, which we then refunded, We've corresponded with the customer as indicated and attempted to help troubleshoot the issue However, we were unable to duplicate the issue on our end, nor could our engineers find anything we were able to fix, Complaint: ***I am rejecting this response because: I could have been MAINTENANCE PROCEDURES 8435 N. 90th St. Suite 6 | Scottsdale, AZ 85258 | 800.937.5058 | pebbletec.com ACCEPTABLEE START-UPP RANGE** - FIRSTT 288 DAYS PPMM == Partss Perr Million pH 7.0 - 7.4 TOTAL ALKALINITY 80 - 100 PPM CALCIUM HARDNESS 150 - 250 PPM Over 15,000 5-Star Reviews. Swimming Pool Service & Repair | Remodeling | Resurfacing | Phoenix This supports CRHs integrated and solutions-focused strategy by providing Oldcastle APG customers including architects, developers, builders contractors and more with complete end-to-end solutions for outdoor living environments. Portal for PebbleTec Applicators and Builders. Order Questions: If you need help or have any other questions concerning your orders, please fill out the form or call: 480-948-5058. Jeff has guided his sons to become masters in the trade and looks forward to one day handing over the keys to the kingdom. Call today or request a quote online! We're Here To Help Your satisfaction is important to us! PebbleTec - Manning Pool Service At PebbleTec, we do all we can to help your business thrive! Thank you for the responseSince the purchase was made through Amazon, you would need to contact Amazon for a refund. We've reviewed the case in question and determined the photographs and video to be satisfactory. Pebble Tech, Corp. In fact, even more so. Join other industry pros who get pertinent, fast-reading nationwide stories delivered twice a week to their inbox with AQUA Today. Use RevDex to, Increase visibility and credibility of your review by. This website was reported to be associated with Pebble Tech, Corp.. Add contact information for Pebble Tech, Corp. samples.pebbletec.com: Shopping Cart - Pebble Technology International ), If you dont know yours yet, email Sierra at. I am excited to welcome PebbleTec, along with its loyal customer base of applicators and builders, to the Oldcastle APG family. Pebble Technology International: choose real PebbleTec Oldcastle APG acquire Advanced Environmental Recycling Technologies (AERT), a leader in composite decking. Sincerely,[redacted], Address: 900 Middlefield Rd 5th Floor, Redwood City, California, United States, 94063. I am still extremely unsatisfied with this companyIn fact, even more so Sincerely, [redacted] ***, I am reluctant to accept the response from this companyI requested a refund, right from the startI spent months jumping through hoops designed to make customers give up their claims (such as taking numerous pictures and videos of the Pebble watch, and sending the serial numbers and other information; all of which were requested of me more than once.) Created with pebbles from around the world that are selected for their color and beauty. Oldcastle APG unified all masonry products and materials under the Echelon Masonry umbrella. Oldcastle APGs acquisition of PebbleTec supports our strategy with further expansion into the thriving pool category. Contact. I got an e-mail that said that I'm outside the time frame for refunds -(Well, yeah, the worst of the watch-not-charging problems didn't show up for several months after purchase, although it showed some of the trouble right away -- and they knew this; I had told them that!) Just to recap: After the watch was not working right, I asked them to refund the money, and take the watch back. From logos to tech sheets to request forms to exclusive digital brochures and selling . Look Up Order History - Pebble Technology International Have something to share about Pebble Tech, Corp.? Instead, they put me through a series of ridiculous, repetitive hoops, designed, I'm convinced, to make people give up their claims. Talk directly to a PebbleTec Customer Service expert about product questions. . 110. Deepens Portfolio of Outdoor Living Products and Brands. Jeff has guided his sons to become masters in the trade and looks forward to one day handing over the keys to the kingdom. Dont remember your passcode? This acquisition follows several recent purchases by Oldcastle APG, including hardscapes company EP Henry earlier this year. Headquartered in Scottsdale, Ariz., Pebble Tec operates from five locations across the U.S. and boasts an established history spanning four decades. Now today, I find that they have already shipped the replacement watch. It was not turned off. But I do want this company to take responsibility for the months of trouble they've given meI think they ought to wag their tail and roll over..Thank you again, very much.Sincerely,** ***Sincerely,*** ***, To ensure we can thoroughly diagnose the issue the customer is having, we require a video of the issue The issue in photographic form looks like the watch has been turned off; the video allows us to see that, when buttons are pressed, the condition does not change We require this of
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