Type in the new address that you would like to use as your primary email address and click Save Changes.. It stays blank, as a shared device. Every time I try to do so, I get the error "Logged in user or user to be modified is invalid or blank." How do I not be a secondary user on Comcast? - Remodel or Move to automate the change of primary user the one given sample in github. How to change primary user account on windows 10. Hi Peter, change primary user is greyed out for the devices we have in EPM. Overall, Xfinity Mobile is a great choice for customers who need a reliable phone or internet connection at a low cost in an area where its available. Hello and thank you so much for reaching out to us here via Twitter regarding making changes to the account. I recently stopped using a 3rd party email app and just going to Xfin Connect. The issue is still the same, how do I fix it? Additionally, customer service may not always be the quickest or most helpful. How To Find or Change Your Xfinity ID - Xfinity Support There is also no online chat. I've already've spent an hour trying to get this changed on the phone; the rep got the same error I did. You primary user has now been changed per request. I was under impression that the field should / could never be blank to begin with? I cant seem to figure out how to change / update the enrolled by field? In order to change the primary user first you will need to set up the account that you want to be the primary. Here is a link for the steps on how to create a user:http://businesshelp.comcast.com/help-and-support/accounts-billing/add-delete-comcast-business-user/. No. You can then add the new primary account holder's name, contact information, and payment details. Its a school tenant and in many cases it is the school IT helper (which does not have any admin roll assigned) which is actually enrolling for the students (many which are young children). How can I updat emy email address? How do I change the primary user on my Xfinity Mobile account? Please let me know if any issues come up. To automate it, you need to run a script against the Microsoft Graph. Why is my Skype Account linked to Microsoft? i was told i can then change the primary user to match the actual user but the change primary user is greyed out? Archived post. Xfinity makes it easy to get the services you need, no matter where you are. I would be happy to assist with getting your primary user switched. Your Xfinity account is a personalized space that only you should have access to. To create the relationship between the mangedDeviceId and the userId, the JSON contains OData data. Scroll down and click the user to whom you want to transfer Primary role. That is, Primary user = Enrolled by user Once you're logged in, select "Users & Preferences" in the left navigation menu. Regards, Peter. Another laptop Azure AD joined MDM is listed as Office 365 Mobile enrolled via company portal Getting started is simple. Thank you so much for a very good article! Changing the primary user enables the administrator to switch the primary user of a device from one user to another user, or to switch a device without an assigned primary user (shared device) to a specific user. Once complete, the new primary user will be updated and will have access to all account features. Note: You can also Edit names on the Xfinity . Sorry if this is a dumb question but is the change primary user function meant for occasions when you are taking a laptop from one member of staff and giving it to another member of staff? Thanks so much for taking the time to reach out to us regarding your online account and usernames. If you want to buy a new phone, you can purchase a device at full retail cost, and then activate it on our network. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home. thank you so much Bruce I changed my password and everything worked and tried to change my wife's password who is the primary and that didn't work leading to a lot of trouble well now I understand thanks again. Changing the Xfinity Internet primary user will automatically update your Xfinity Mobile primary user to that person. I work as a Principal Consultant at InSpark and my main focus is helping customers in their road to a modern workplace (using Microsoft Intune). When the user performs the enrollment, the primary user is added during enrollment, and when the device is automatically enrolled, the primary user is added during sign in. We have a new employee. Additionally, they have taken steps to prevent similar vulnerabilities in the future. First, you will need to make sure that your device is capable of utilizing eSIM technology. Comcast has not had a reported data breach to their customer or employee data. I am following your blog, which I find very good. I performed an autopilot reset (or wipe) which persevered laptop name, policies, and apps installed (although company portal isnt). i have sent you the needed info in private message, thank you! Is the button to change the primary user greyed out, or just the user? Update your computers anti-virus software: Ensure that your computer is running the latest anti-virus software. Is it by assigning a primary user to a device (that is licensed properly for it) that activates Defender for Endpoint capabilities, or is simply activated on a Windows 10/11 PC anytime a user that is assigned a license, signed into the device? Change Primary Account Manager | Comcast Business Support Community In this post Ill start with a short introduction about the primary user (and shared devices), followed by actually changing the primary user. I've called customer service and can never get past the robot. r/Comcast_Xfinity on Reddit: Can't change primary email address on In addition, a WAN port will need to be setup in order to enable the connection to the internet. All you need to do is call Comcast at 1-800-COMCAST (1-800-266-2278) or go online to the "Manage My Account" section of your My Account dashboard and click on the "Delete My Accounts" button. how would I go about changing it to my main Microsoft account without losing downloaded apps and content. I hope its OK I am asking it here: Once you know the primary, you can sign in, go to https://customer.xfinity.com/users and remove the contact point from the secondary and put it back on your primary. - If you don't have an Xfinity ID yet,. I am having the same issue. On Windows devices you can use the onboarding package to get devices in MDE. Tap Account settings . The table below, based on the table in my post about Windows 10 enrollment methods, provides an overview of the user that is added as primary user to the device. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_24',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');6. Sign in to My Account. Avoid using any words or phrases that are easily guessed. Then, select the Cellular or LTE menu, depending on your device. The steps for changing the primary user manually and the places to look at in the Microsoft Graph API for automating the steps. On the Xfinity website, click My Account., 2. Regards, Peter. You can also opt for one of the Multi-line devices and any combination of up to 7 devices that includes standard phones and Multi-line phones, can be served on your account. THis is to enable higher level of Defender for Endpoint security functionality. Open the Microsoft Endpoint Manager admin center portal and navigate to Devices > Windows devices > {DeviceName} > Properties to open the {DeviceName}|Properties blade On the {DeviceName}|Properties blade, select Change primary user to open the Select primary user blade New comments cannot be posted and votes cannot be cast. Select Edit for the account you want to change. Click Xfinity ID and Security. I want to remove myself as the Primary user but wasnt sure if Primary User would update on its own. This can be accomplished using a multi-room DVR that allows you to record programming at one location and watch it at another. Option 1: Create a Secondary Network Just because the Comcast Xfinity routers don't allow modifications doesn't mean you can't manipulate your network. How To How to Create a Secondary Comcast Account By Contributing Writer As a Comcast customer, you are allowed your main account and up to five extras. Thats what Im trying to figure out. The router in each home will need to be configured with a WAN port to enable it to connect directly to the internet using a DSL or cable modem. Primary user does not update on its own. As to how my initial question at the top is answered, I may not know the password to my primary account, which in the settings offers no ability to edit. Assistance is provided on all the Apple products, Mac computers, iPhones and iPads, laptops, iCloud and other Apple services. Xfinity account primary user | Xfinity Community Forum Next to their name, select 'Transfer admin rights.' I am listed as the billing manager and need to be both billing and primary, how do I do this? I received your private message. If you can't get online then I recommend calling business support at. In opening the 2 secondary email accounts to edit, the Account Settings are present along with Incoming / Outgoing Server Settings. Xfinity - Apps on Google Play I need to knowhow to change my business account'sPrimary Manager account? If so, is that the password to my 2 secondary accounts? Besides that, removing the primary user enables the administrator to switch a device from a specific user to a shared device. On the Account Settings page, click Change Email Address., 3. To get started with any of these services, the two homes will need to contact an Internet Service Provider (ISP) and sign up for a plan.